The following are the most frequently asked questions by customers
Do I need to change my code?
No! We provide a fully OpenAI-compatible SDK. Just change your API endpoint and key — zero code changes required. Works with all existing OpenAI libraries.
What models do you support?
We support 20+ models including OpenAI (GPT-4, GPT-4o), Anthropic (Claude 3.5), Google Gemini, and open-source models like Llama, Mistral. We're adding new models weekly.
Is my data secure?
Absolutely. We offer PII redaction, SOC2 Type II certification, and private deployment options. Enterprise customers can deploy entirely within their VPC — data never leaves your infrastructure.
How does cost optimization work?
Two ways: (1) Intelligent routing sends simple tasks to cheaper models (up to 80% cheaper), (2) Semantic caching reuses responses for similar questions (60%+ hit rate). Combined savings: 50-70%.
Can I cancel anytime?
Yes. Monthly subscription with no long-term contracts. Cancel anytime with no penalties. Unused credits are refunded pro-rated.
Do you offer a free trial?
Yes! Start with 100,000 free tokens. No credit card required. Upgrade only when you're ready to scale.
